It is the daily routines in businesses that determine how flexibly and quickly a company can work and react. Here a systematic process optimisation will make procedures not only faster and more efficient, but also more transparent and, above all, more adaptive to change. If process optimisation is integrated into the company in such a way that the firm becomes a self-learning organisation, it will have cleared a major hurdle on the road to success.
This is how we implement agile process optimisation
Process optimisation based on root cause analysis
A self-learning organisation is dynamic and adaptive to a changing business environment. One way of reaching this ideal is the “fail fast – learn fast” approach as a vital element of process optimisation. In many companies just any random measure is taken if things run out of control. However, if you really want to learn from mistakes and do better next time by taking successful action, you need to understand why things got out of hand in the first place. Otherwise, instead of applying “fail fast – learn fast” techniques, you’ll end up in chaotic “trial and error”.
The “fail fast – learn fast” approach however will only be effective if the staff is target-oriented, motivated and has sufficient knowledge of suitable problem-solving methods and strategies. RNO-Consulting will support you in creating these requirements.
Before introducing root-cause-based process optimisation in your company, we analyse the existing set-up and develop an individual concept of implementation cut out for your needs, doing justice to your personal preferences, the company-specific environment and internationally recognised best practices.
When you implement your specific concept of process optimisation, we assist you according to your individual needs. Our support comprises staff training, coaching colleagues in key positions and assuming an active, responsible role in change management.
Process optimisation based on value stream mapping
Processes shaped on value stream mapping avoid unnecessary waste of resources and make internal procedures more transparent. Thus, process optimisation built on value stream mapping makes business processes more agile and efficient.
In close cooperation with you we visualise current processes using value stream mapping tools, examine interfaces and identify weaknesses and improvement opportunities. In the ensuing process optimisation the different processes are upgraded depending on the particular business requirements and in accordance with the respective value stream. For critical processes, we also perform a Failure Mode and Effects Analysis.
Having upgraded relevant processes you might need a hand in implementing them. We’ll be at your side: Depending on your needs this can mean adaptive process optimisation if, for instance, further potential for development has been identified in the phase of implementation, or support in change management.
Training in facilitation techniques
By developing and performing individual training courses on root cause analysis, value stream mapping and LEAN we help you increase the skills of your staff. As in our view effective learning works only if it is a long-term process, we offer you long-term assistance in the form of coaching, with a focus on facilitation techniques.
If need be we also actively support you by, for example, facilitating root cause analyses for process optimisation or in case of product or process failures, organise and facilitate workshops on value stream mapping or by carrying out process FMEAs. Contact us and we’ll see how we can support you most effectively.